Privacy Policy

Legal Business Name: Ott Transit LLC

Brand Name: Ott Transit

Effective Date: March 27, 2026

At Ott Transit LLC, we respect your privacy and are committed to protecting it. This Privacy Policy describes how we collect, use, and protect your information when you visit our website at https://otttransit.com/ or use our logistics services, including our SMS messaging program.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out forms on our website or contact us directly. This includes:

Personal Identifiers: Name, email address, and physical address.
Mobile Phone Number: Specifically collected for the purpose of communicating regarding freight quotes, dispatch updates, and load coordination.
Shipping Details: Information regarding pickup locations and freight specifications.

2. How We Use Your Information

We use your data to provide professional logistics services, including:

Responding to freight quote requests and providing shipping rates.
Providing real-time updates on load status and driver ETAs.
Coordinating pickup and delivery logistics with shippers and receivers.
Sending service-related notifications and customer support updates.

3. SMS Privacy and Non-Sharing

Notwithstanding any other language in this policy, mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS / Text Messaging Policy

By providing your mobile number and opting in via our website forms, you agree to receive text messages from Ott Transit LLC.

Purpose: Messages are used for dispatch coordination, quote responses, and load status updates.
Opt-Out: Reply STOP to any message to unsubscribe at any time.
Support: Reply HELP or contact us at otttransit@otttransit.com.
Rates: Message and data rates may apply.
Frequency: Message frequency varies based on your active shipments.

5. Data Security

We implement industry-standard security measures to protect your data. We retain your personal information only as long as necessary to fulfill our service obligations.

6. Contact Us

Ott Transit LLC 5107 Big Meadow Ln, Katy, TX 77494, USA

Phone: (281) 769-8921

Email: otttransit@otttransit.com

Website: https://otttransit.com/